The main purpose of the role:
To manage the development, maintenance, appearance and general up keep of all Council Off Street Car Parks and On Street Parking assets.
Day to day management and supervision of the staff within the team, including performance monitoring and discipline.
To manage all parking assets including surface & multi storey car parks, off street locations, control equipment and ensure a consistent level of operation is maintained.
To maintain expert knowledge of the set up and workings of all types of parking equipment and payment machines.
Maintenance & replacement of pay & display machines, annual and interim tariff changes.
Develop and maintain Parkfolio Management System and produce regular performance reports.
Parking revenue income budget management and monitoring in line with agreed targets. Report to senior management team and recommend action for budgetary pressures.
To prioritise workload and ensure achievement of personal and staff programmes within agreed time and budget.
To research, implement and manage alternative parking options and technology for the benefit of the authority and members of public.
To provide solutions for budget savings and make relevant changes to increase income.
To attend and contribute to Parking Transformation Board and Management meetings, providing knowledge and creative ideas. .
Provide training to staff where appropriate and use knowledge and experience to assist with problem solving.
Have regular staff appraisals to assist with issues, check on progress and maintain a good working relationship.
Monitor staff to ensure a good customer service is provided and adhering to a professional code of conduct.
Assist with service planning, co-ordinating and monitoring project plans.