Our Client is looking to recruit an experienced Leasehold Finance Manager. The appointed candidate will have expert Leasehold and Finance knowledge to successfully lead a team of up to 18 individuals who are responsible for; billing service charges; major works charges; shared ownership rent; ground rent; reserve fund contributions; and, ensuring the professional and proficient execution of statutory Section 20 consultation.
Purpose of the job:
To be responsible for preparing and implementing local polices in line with the Council's procedures used for dealing with all aspects of service charge/major works billing and leaseholder consultation. This will include the management of all statutory Section 20 consultations ensuring that Qualifying Long Term Agreements fulfil statutory requirements, and best practice is followed in the preparation and issuing of all Section 20 notices.
To be accountable for the work undertaken by the Leasehold Finance Team including; to ensure the timely and precise billing of approximately £13 million; to continually review the level of service provided to maximise income; to uphold high levels of accuracy in financial accounting and budgeting; to deliver agreed performance and service standard targets; and, to provide the most cost effective service through developing and employing strategies.
To support the financial management of a capital and revenue funded service including; undertaking financial accounting; budget monitoring and procedural controls for finance functions pertaining to service charges; shared ownership; lease back; mortgages; major works; and, Right to Buy. This includes supporting the management of budgets with £2.5 million operating costs.
MAIN AREAS OF RESPONSIBILITY:
To ensure that all service charge payers receive accurate and timely Notices in accordance with Section 20 of the Landlord and Tenant Act 1985 and any subsequent amendments.
To be responsible for the accurate and timely issuing of service charge, major works, shared ownership rent, ground rent demands and leading the team in collating and reconciling financial data.
To examine, develop and implement strategies to improve the accuracy of billing, maximise service charge and major works income, and improve the overall performance of the service unit and the Housing Service Area.
To be responsible for leading and implementing effective performance management including, setting service standards and developing performance indicators and targets for the Leasehold Finance Team ensuring that these are met.
To ensure the accurate and timely production of shared ownership rent increase demands, including calculation, reconciliation and administration of the reserve funds.
To develop excellent customer service standards within the Leasehold Finance Team, monitoring how they are executed, such as providing professional interface with customers on a variety of matters.
To take action as required to address any service delivery issues within the Leasehold Services Team ensuring that all audit recommendations are fully implemented within agreed time lines.
To identify resolutions to overcome poor performance issues and take appropriate action when required including, leading performance reviews, initiating and delivering staff training and implementing guidance notes. .
Please note that hat candidate must have 2 years or more experience leading a team responsible for undertaking Section 20 consultation and invoicing for major works.
If you are interested please contact Martin Smith on 0203 478 9269 or you can email him, firstname.lastname@example.org