Service Delivery relating to Benefits and Housing Needs including the assessment of Housing Benefit and Council Tax Reduction; discretionary payments; welfare reform; homeless prevention and the provision of housing advice; homeless assessments and reviews; the Council's Housing Register; Lettings and the allocation of social housing and related initiatives; Housing supply and procurement; the management and maintenance of temporary accommodation and associated financial monitoring, payments and income collection; complaints, Member enquiries and FOIs.
PURPOSE OF THE JOB:
To perform all functions within the Benefits and Housing Needs Service namely the processing of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, welfare reform support including discretionary schemes, homelessness prevention and advice, homeless assessment, housing register applications, lettings of housing, housing supply and procurement, management and maintenance of temporary accommodation, financial monitoring and maintenance, payments, complaints, members and mayoral enquiries and FOI requests.
Knowledge, Skills and Experience:
Extensive knowledge and substantial experience of at least one of the following disciplines:
o Homeless assessments and reviews;
o Homeless prevention and housing advice;
o Temporary Accommodation management, maintenance, income collection and financial monitoring and payments;
o Housing Supply and procurement;
o Lettings, Allocations and the Housing Register;
o Housing Benefit and Council Tax Reduction schemes;
o Discretionary payments and Local Welfare Support;
And the legislation, regulations, policy, guidance, and practice associated with these disciplines.