Fortress Recruitment are seeking the addition of an experienced Benefits Assessor's on a temporary basis.
The successful candidate will have the ability to:
- Proficiently use the Northgate/Iworld/Academy/Civica ICT System
- Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
- Process new claims and changes in circumstances
- Assess student claims, persons from abroad, and self-employed claims
- Assist with backlog clearance
- Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
- Advise claimants on Benefit entitlements and legislation changes
- Handle inbound customer queries
If you are interested, please contact Martin Smith on 020 3478 9269.