Our client (located in Barnet) is seeking an experienced administrator / business support officer to work in their Family Services team.
Purpose of the Role:
Deliver comprehensive and flexible administrative and technical support activities to Family Services that help maximise the working potential of Head of Service and Social Work Teams.
To act as change agents to support and encourage practitioners to adopt new ways of working to enable flexible working.
Ensure professional standards and best practice act as key drivers within a culture of continuous service improvement and safer practice to meet present and future client and service needs.
To ensure client confidentiality is maintained at all times
To continually evaluate, co-ordinate and develop administrative functions
Provide a comprehensive minute taking service, ensuring that an accurate record of Group Supervision, Strategy Meetings and SEAM Strategy meetings is completed in a timely manner and the information is recorded in the child's record in LCS.
Data input, record keeping of children's records
Other administrative duties related to Family Services
Knowledge, training and experience
Relevant administrative and/or secretarial qualifications are desirable as is relevant experience in a related environment. •
Educated to Level 3, A-Level or equivalent by experience •
Knowledge, experience and understanding of delivering high quality and valued business support service to senior staff. •
Experience of producing accurate and detailed minutes of complex meetings to deadlines •
Evidence of effective business support competencies across a range of activities, such as minute taking, drafting correspondence, data management, telephone communication etc. •
Proven competency to handle confidential/sensitive personal information in an appropriate and secure manner •
Successful record of high-quality delivery in a demanding environment •
Successful experience and/or knowledge of working within a local authority, or in an equivalent organisation/environment •
Promote and safeguard the welfare of children, ensuring this principle, culture and practice is embedded across the team and in all business processes and communications, in compliance with national and local procedures and protocols. •
Ensure that all personal data is handled securely and in strict compliance with the data protection legislation and Family Services and the Council's data management protocols. •
Competent and confident in the use of standard Microsoft Office products such as Word, Excel, Powerpoint